| Customer ID | Survey Q1 | Survey Q2 | Survey Q3 | Survey Q4 | Survey Q5 |
|-------------|-----------|-----------|-----------|-----------|-----------|
| 1 | 4 | 3 | 5 | 4 | 2 |
| 2 | 5 | 4 | 5 | 3 | 4 |
| 3 | 3 | 2 | 4 | 3 | 5 |
| 4 | 4 | 3 | 5 | 4 | 2 |
| 5 | 5 | 4 | 5 | 3 | 4 |
| 6 | 3 | 2 | 4 | 3 | 5 |
| 7 | 4 | 3 | 5 | 4 | 2 |
| 8 | 5 | 4 | 5 | 3 | 4 |
| 9 | 3 | 2 | 4 | 3 | 5 |
To perform the tasks outlined in Assignment using Excel, follow these step-by-step instructions:
Step 1: Create a Table to Store Customer Survey Data
Enter your data starting from A2 to F10 (assuming you have 9 customers as per your example).
), then go to the Insert tab > Table.
Step 2: Calculate the Average Score for Each Survey Question
Step 3: Use COUNTIF Function to Count Scores of 5
Step 4: Create a Radar Chart to Visualize Average Scores
Step 5: Use Data Validation for Drop-Down List