| Customer ID | Survey Q1 | Survey Q2 | Survey Q3 | Survey Q4 | Survey Q5 |
|
-------------|-----------|-----------|-----------|-----------|-----------|
|
1 |
4 |
3 |
5 |
4 |
2 |
|
2 |
5 |
4 |
5 |
3 |
4 |
|
3 |
3 |
2 |
4 |
3 |
5 |
|
4 |
4 |
3 |
5 |
4 |
2 |
|
5 |
5 |
4 |
5 |
3 |
4 |
|
6 |
3 |
2 |
4 |
3 |
5 |
|
7 |
4 |
3 |
5 |
4 |
2 |
|
8 |
5 |
4 |
5 |
3 |
4 |
|
9 |
3 |
2 |
4 |
3 |
5 |
To perform the tasks outlined in Assignment using Excel, follow these step-by-step instructions:
Step 1: Create a Table to Store Customer Survey Data
Enter your data starting from A2 to F10 (assuming you have 9 customers as per your example).
), then go to the Insert tab > Table.
Step 2: Calculate the Average Score for Each Survey Question
Step 3: Use COUNTIF Function to Count Scores of 5
Step 4: Create a Radar Chart to Visualize Average Scores
Step 5: Use Data Validation for Drop-Down List