| Customer ID | Survey Q1 | Survey Q2 | Survey Q3 | Survey Q4 | Survey Q5 |
|
-------------|-----------|-----------|-----------|-----------|-----------|
|
1 |
4 |
3 |
5 |
4 |
2 |
|
2 |
5 |
4 |
5 |
3 |
4 |
|
3 |
3 |
2 |
4 |
3 |
5 |
| 4 | 5 | 3 | 4 | 5 | 5 |
| 5 | 4 | 5 | 3 | 4 | 4 |
| 6 | 3 | 4 | 5 | 3 | 3 |
| 7 | 2 | 3 | 2 | 4 | 2 |
| 8 | 4 | 5 | 4 | 5 | 4 |
| 9 | 5 | 4 | 5 | 3 | 5 |
| 10 | 3 | 2 | 4 | 3 | 5 |
To perform the tasks outlined in Assignment using Excel, follow these step-by-step instructions:
1. Create a Table for Customer Survey Data:
Insert
tab > Table
to convert the range into a table.
2. Calculate Average Score for Each Survey Question:
=AVERAGE(B2:B4)
to calculate the average score for Survey Q1.
3. Use COUNTIF Function to Count Scores of 5:
=COUNTIF(B2:B4, 5)
to count the number of customers giving a score of 5 for Survey Q1.
4. Create a Radar Chart to Visualize Average Scores:
Insert
tab > Charts
group > Choose Radar
> Select a suitable style.
5. Use Data Validation for Selecting Survey Questions:
Data
tab > Data Tools
group > Data Validation
.List
under Allow, and in the Source box, enter Survey Q1,Survey Q2,Survey Q3,Survey Q4,Survey Q5
to create a dropdown list for selecting different survey questions.